A: Unfortunately, my answer is "I have no idea what procedure was performed on you". I hate to sound harsh, but I just do not understand why you would get skin care recommendations and a procedure from an aesthetician rather than an expert in skin: a board certified dermatologist. I do not understand why you would consent to a procedure you did not fully understand. The term fractional refers to technology that fractionates the energy to deliver it like pixels into the skin. This technique results in spaces of spared skin in between the laser treated skin and speeds healing and gives the procedure greater safety and versatility in skin types. The leader in this technology is the one and only Fraxel device. It is the only "fractionated" technology that uses scanning and optical precision to insure uniform coverage and depth. Quite frankly, I think the reason many facilities use the nebulous term "fractional' is to piggy back on the success of Fraxel without investing in this state of the art technology.I have found Fraxel results superior to any other "fractional non-ablative resurfacing" device on the market. I am sorry that you are not pleased with your result, but it is a valuable lesson on the importance of doing one's homework and getting information before a procedure and getting skin care advice and treatments from a qualified provider. The good news is that no harm was done except to your pocketbook. I have heard from many people over the years that went to non-specialists and had disastrous outcomes. Good luck and keep up your quest for better skin.
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